Please Read Our Return & Refund Policy Carefully:
Return:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a
return. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or
unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@arswigs.com. If your return is accepted, we’ll
send you a return shipping label, as well as instructions on how and where to send your package. Items
sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@arswigs.com.

How can customers return your products?
· By mail

How will customers get the return label?
· For defective products: Download/print
· For customer remorse: Customer responsibility

What is the restocking fee?
· No restocking fee

The product conditions that we allow for returns:
· New

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:
Wring product:

If you discover your order is flawed please contact us mail: info@arswigs.com with photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.

Exchange:
We only exchange products if they are defective or damaged. If you need to exchange your product for the same product please contact us by mail: info@arswigs.com. We will process the free exchange.

Return shipping costs
No charge when the product is incorrect, damaged by the carrier or otherwise defective.

Change of mind:
if you change your mind, please let us know as soon as possible. If the products have already been shipped, we will not be able to cancel the order. After receiving your products, you must request a return. We do not take any restocking fees.

Refunds (if applicable)
Once your return has been received and inspected, we will send you an email indicating that we
have received your returned item. We will also notify you of the approval or rejection of your
refund.
If you’re approved, your refund will be processed and a credit will automatically be applied to
your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)

  1. If you haven’t received a refund yet, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Customer Support:

Phone: +1 772-388-6496
Email: info@arswigs.com